Wally World
I've had long discussions about Walmart, blah blah. Essentially, I'm not proud that I shop there occasionally, but when you need a loaf of bread, kleenex, some pills, a card, and some windshield wiper fluid, and the nearest mall is 25 minutes away, you suck it up and go to walmart. Cause you are lazy.
The walmart that I go to is especially awesome because it lies in Willamantic, the heroin capital of New England. ie: One time upon entering the front door, I see man #1 walking and man #2 come at him from the side and land a flying punch to his temple area. The crowd jumps in and breaks up the two. Man #1, within the 30 seconds of the fight getting broke up has a welt the size of a baseball on his head. Top Ten Walmart shopping experience ever.
Anyway. So I go there over the weekend. Shop and want to purchase some items. Then get the typical Walmart log jam where they have 80 people to check out and 5 lanes open. Through the haze of frustration I see a beacon of hope shining at me.
Self-check out.
I scoot over there and get in line. About 15 seconds after I switch lines, I realize I've made a horrible error. I overestimated the typical Walmart shopper. Why would I assume they have the mental capacity to check themselves out? This escapes me now. Maybe I was too focused on the prize of getting the hell out of there before I thought it through. So as I watched the person behind me in the line I was in get checked out, I turned inside out with anguish as the person in front of me trying to "self-check out" had to call the attendant over on every item.
Its fool's gold. Don't get lured by it. Grocery stores, airports, etc yes. Self check out is a god send. But Walmart customers are stupid.
But... in their defense, when I finally got to check myself out, I realized that Wal-mart doesn't trust their customers (which they probably shouldn't) to the point that they have scales on the bags. So if you scan an item and it doesn't create any weight in the bag, the system calls the attendant. So in order to avoid this, you have to make a big deal of slamming every item into the bag so it doesn't freak out.
Leading me to the conclusion that whoever the sales person at the "self check out" company that got them placed in Walmart should get a bonus. How he/she got past the "our customers are too stupid and we don't trust them" objections is probably a good story.
The walmart that I go to is especially awesome because it lies in Willamantic, the heroin capital of New England. ie: One time upon entering the front door, I see man #1 walking and man #2 come at him from the side and land a flying punch to his temple area. The crowd jumps in and breaks up the two. Man #1, within the 30 seconds of the fight getting broke up has a welt the size of a baseball on his head. Top Ten Walmart shopping experience ever.
Anyway. So I go there over the weekend. Shop and want to purchase some items. Then get the typical Walmart log jam where they have 80 people to check out and 5 lanes open. Through the haze of frustration I see a beacon of hope shining at me.
Self-check out.
I scoot over there and get in line. About 15 seconds after I switch lines, I realize I've made a horrible error. I overestimated the typical Walmart shopper. Why would I assume they have the mental capacity to check themselves out? This escapes me now. Maybe I was too focused on the prize of getting the hell out of there before I thought it through. So as I watched the person behind me in the line I was in get checked out, I turned inside out with anguish as the person in front of me trying to "self-check out" had to call the attendant over on every item.
Its fool's gold. Don't get lured by it. Grocery stores, airports, etc yes. Self check out is a god send. But Walmart customers are stupid.
But... in their defense, when I finally got to check myself out, I realized that Wal-mart doesn't trust their customers (which they probably shouldn't) to the point that they have scales on the bags. So if you scan an item and it doesn't create any weight in the bag, the system calls the attendant. So in order to avoid this, you have to make a big deal of slamming every item into the bag so it doesn't freak out.
Leading me to the conclusion that whoever the sales person at the "self check out" company that got them placed in Walmart should get a bonus. How he/she got past the "our customers are too stupid and we don't trust them" objections is probably a good story.
1 Comments:
Interestingly in the recent 2600 (of which I am a lifetime subscriber):
A lot of the self service check out counters have a bug where if you select to pay for something in cash (lets say it costs $15.11.) and you insert a $20.00, and IMMEDIATELY try to insert some coins, it will give you your cash back and a proper receipt.
Wally World self check was mentioned by name.
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